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Showing posts with label confused customers. Show all posts
Showing posts with label confused customers. Show all posts

Friday, October 15, 2010

Sidney And Rebecca....just go away...

Wednesday is my Friday, and my Friday went badly.
I just wanted to scream and cry out in frustration when my clients finally left.

At work I was given this older couple who needed to furnish their new Florida winter home.
Might sound like fun. Right?
After spending and hour with them at their home and taking measurements for their floor plans.
We set up an appointment to go over my presentation for their winter place.
I am going to refer to this couple as 'Sidney and Rebecca'.
Well... right before I left their home
we made an appointment to meet and go over the new plans together at 3pm the next day.

Oh Boy.....they decided to go and haggle 
for a car before coming to see me. 
So, between the 3 phones to tell me that they were running late......

I was just waiting....I don't like waiting unless I am not prepared and need the time to get more organized.
But...I was just waiting.

When Sidney and Rebecca finally arrived it wasn't at all what I had planned.
NOTHING when smoothly.
NOTHING!!!
Rebecca was cranky, tired and indecisive
And ditto for Sidney as well..
After all...they just finished   spending money they might not have wanted to part with. And I would represent the same thing to them right about now.

After 40 minutes of 
'NO, that won't work."
'NO, I am too tired, I can't even think,
'NO, we have changed our mind about that layout."
'NO....on and on and on with the 'NO's'

I finally said; "How about you two go home?"
  (or just get the hell out of my face?!!!)
"and we can give this another go on Saturday morning around 10am
when we all are feeling fresh." 


They said 'yes'  and I thought to myself ; 
Oh goody, goody, goody!!!!!!
I can hardly wait!!!




Renee Finberg 'TELLS ALL' in her BLOG..... Interior Design, Palm Beach, Boca Raton,Ft.Lauderdale,Design Service, Window Treatments, TurnKey Interior Design Service,Paint selection, Floor-Plans,Online Interior Design, Bad days, Nutty Customers,confused customers, tired customers no trust is salesman
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About Renée Finberg

I have been in this business since the age of 22.

I love what I do and cannot imagine my life without Design.

Design Challenges are great.

And because of those challenges

I have imported fine antique pieces from Paris,

Designed and Manufactured Furniture,

Created Fantastic Window Treatments,

And solved all kinds of spatial & architectural issues

With my unique style.

If I can't find it, I create it.

My rooms would make excellent movie sets.

I am a visual, tactile and audio sensitive individual.

Creating is what I live for, not math, not spelling, not science.

Just Great Design.

Just imagine how it would be if each of us,

If only for a few hours of everyday,We could be in a space that is our very own.A place that is exactly the way we want it to be

Surrounded by all the things we wanted to see,

The atmosphere we wanted feel, smell and the sound we wanted to listen to.

Private Paradise

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Renee Finberg 'TELLS ALL' in her Adventures in Design by Renee Finberg is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License.
Based on a work at www.reneefinberg.com.
Permissions beyond the scope of this license may be available at reneefinberg@gmail.ocm.

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